Keep track of the work progress through the memo in the message. Other colleagues can follow up easily and maintain an excellent customer service for each customer.
提醒自己和同事使用未讀功能跟進客戶,確保您不會錯過任何消息。
設置對常見問題的快速回應,並直接從消息欄中選擇它們。
Colleagues can communicate directly through the system and generate quick discussions.
Add labels and tags to your customers to understand their background and needs.
Manage and control access to chats for your team members based on needs.